Information on Data Protection

1. Responsible for the processing of your data

  • Responsible: ESFERIZE COMUNICACIONES, S.L.
  • Registered office: C/ Secoya, 19 – 3ª Planta, 28044 Madrid
  • Contact Data Protection Officer: protecciondedatos@esferize.com

2. In which processing activity are my personal data included and for which purposes will they be processed?

INFORMANT/COMPLAINANT CHANNEL

In compliance with the provisions of Regulation (EU) 2016/679 on the Protection of Personal Data (GDPR), your data will be processed for the following purposes:

  • Management of the Complaints Information System within the scope of the commercial company that owns the channel and referral of the information received to the competent management centres in the field.

3. What is the legitimacy on which the lawfulness of the processing is based?

GDPR 6.1 a) the data subject gave his or her consent to the processing of his or her personal data for one or more specified purposes. GDPR 6.1. b) the processing is necessary for the performance of a contract to which the data subject is party or for the implementation at his or her request of pre-contractual measures. GDPR 6.1 c) processing is necessary for compliance with a legal obligation applicable to the controller.

4. How to exercise your rights What are your rights when you provide us with your data?

You may exercise, if you wish, the rights of access, rectification and deletion of data, as well as request that the processing of your personal data be restricted, oppose the processing, request, where appropriate, the portability of your data, as well as the right not to be subject to an individual decision based solely on automated processing, including profiling.

In accordance with Organic Law 3/2018, you may exercise your rights by Electronic Registration or On-Site Registration or at the company’s premises, preferably using the relevant application form.

5. Processing involving automated decisions, including profiling, with legal or relevant effects.

They are not carried out.

6. How long will we keep your personal data?

The personal data provided will be retained for the following period:

7. To whom will your data be communicated?

Claimant, complainant or legal representative; defendant, respondent or legal representative.

8. Right to withdraw consent to processing at any time.

Where processing is based on explicit consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

9. Right to lodge a complaint with the Supervisory Authority.

You have the right to lodge a complaint with the Spanish Data Protection Agency https://www.aepd.es if you are not satisfied with the processing of your personal data.

10. Category of data processed.

Data of an identifying nature. Social circumstances. Academic and professional data. Employment details. Specially protected data.

11. Source of the data.

Data subject, judicial bodies.

12. Additional information.

You may consult additional and detailed information, as well as the applicable regulations on data protection on the website of the AEPD (www.aepd.es), as well as the information on the register of processing activities of the data controller on the website of the entity that owns this channel.